At The Kraftsy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase or attempt to make a purchase through our site, we collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (e.g., credit card details)
1.2 Non-Personal Information

We also collect non-personal data to improve your browsing experience, including:

  • Browser type and version
  • Device information
  • IP address
  • Cookies and browsing behavior

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and ship your orders.
  • Customer Support: To respond to your inquiries or provide support.
  • Personalization: To tailor your shopping experience based on your preferences.
  • Marketing: To send promotional emails, offers, and updates (only if you opt-in).
  • Analytics: To monitor and analyze website usage for improvement.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following cases:

  • With third-party service providers (e.g., payment processors, shipping companies) to facilitate transactions.
  • To comply with legal obligations or protect our rights.
  • In the event of a business transfer, such as a merger or sale.
4. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze site traffic and user behavior.
  • Deliver personalized content and ads.

You can disable cookies through your browser settings, but doing so may limit the functionality of our website.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to your information.
  • Request deletion of your data (subject to legal or transactional requirements).
  • Opt out of receiving marketing communications by clicking “unsubscribe” in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: info@thekraftsy.com

Thank you for trusting The Kraftsy. We are committed to safeguarding your privacy and ensuring a secure shopping experience.