Terms and Conditions
The terms and conditions outlined here apply to all transactions between thekraftsy and its customers. Please read them carefully before placing an order. By placing an order, you agree to these terms.
- Order Confirmation
An email acknowledging your order will be sent upon placement. However, the contract is confirmed only when you receive an email stating that the items have been shipped.
- Pricing and Availability
We strive to keep prices and stock status accurate. In case of pricing errors, we’ll notify you of the revised price for confirmation or order cancellation. Paid orders canceled due to pricing issues will be fully refunded through the original payment method.
- Payment
We accept:
- Cash on Delivery (COD)
Online payments via Visa and MasterCard through secure gateways.
For COD, you’ll receive a confirmation call before dispatch.
- Promo Codes
Promo codes must be valid and entered during checkout. Post-purchase application of codes is not possible.
- Copyright
All content, including images and text, is owned by thekraftsy Unauthorized use, reproduction, or publication is strictly prohibited without prior approval.
- Privacy and Cookies
We take your privacy seriously and safeguard all personal information. Cookies are used to enhance user experience and identify preferences. You can adjust browser settings to manage cookies.
- Product Details
While we aim to display accurate images, slight variations in size, shape, or color may occur due to device differences. Product details, pricing, and delivery charges may change without prior notice.
- Delivery and Returns
We deliver across Pakistan. Returns must be initiated within 7 days of receipt, with items in their original condition. Shipping delays must be reported immediately to avoid cancellation issues.
- Intellectual Property
All logos, trademarks, and branding belong exclusively to thekraftsy Content use is prohibited without explicit permission.
- User Content
User-generated content (e.g., social media posts) featured on our site is not our responsibility.
- Ownership of Goods
Products remain the property of thekraftsy until fully paid for.
- Amendments
We reserve the right to update these terms at any time. Orders will adhere to the terms applicable at the time of purchase.
- Contact Us
For any queries, email us at info@thekraftsy.com.